We use to know who are competitors were? Not so easy now!January 18, 2018
Do you think the Subscription e-commerce industry will grow?March 23, 2018
Your Customers expect better service because your competitors are delivering better service by leveraging digital solutions. Patients don’t want to talk to antiquated appointment setters, for example. In the following article written by Oliver Ehrlich, Harald Fanderl, and Christian Habrich their research showed that three-quarters of online customers expect help within 5 minutes. How is your level of service?