April 10, 2018

What Makes for a Great Leader?

Well you can buy a bunch of books. You can go to a Ted talk. What the folks at McKinsey conclude is that you can cut […]
March 23, 2018

Do you think the Subscription e-commerce industry will grow?

I don’t know about you, but I have had many friends subscribe to e-commerce products and they ultimately cancel. Dollar Shave, Blue Apron, etc. Nonetheless, the […]
March 19, 2018

Your Customers Expect More Because…

Your Customers expect better service because your competitors are delivering better service by leveraging digital solutions. Patients don’t want to talk to antiquated appointment setters, for […]
January 18, 2018

We use to know who are competitors were? Not so easy now!

The digital world has turned the competitive landscape around for so many industries. Who would have thought that an online bookstore would become a behemoth in […]