INSIGHTS

October 29, 2018

Don’t Delay

Fascinating article about the need to have a sense of urgency with regard to a digital strategy. The McKinsey authors spell out why digital strategies fail. […]
April 10, 2018

What Makes for a Great Leader?

Well you can buy a bunch of books. You can go to a Ted talk. What the folks at McKinsey conclude is that you can cut […]
March 23, 2018

Do you think the Subscription e-commerce industry will grow?

I don’t know about you, but I have had many friends subscribe to e-commerce products and they ultimately cancel. Dollar Shave, Blue Apron, etc. Nonetheless, the […]
March 19, 2018

Your Customers Expect More Because…

Your Customers expect better service because your competitors are delivering better service by leveraging digital solutions. Patients don’t want to talk to antiquated appointment setters, for […]